“Good support is more than fixing an issue. It’s making the next step clear.”
TECH SUPPORT · ADS · DIGITAL
DAANISH
DASTAGIR
I’m a curious problem-solver working at the intersection of technology, customer experience, and digital advertising. I turn complicated issues into clear next steps — and I’m building what comes next.
Curious by nature.Driven by problem-solving.
01 / A little about me
People, products
and problem-solving.
I enjoy understanding how digital products work, finding the reason something isn’t working, and making the experience better for the people using them.
My direction
My experience in technical and Ads Support is helping me build a foundation in digital platforms, troubleshooting, and customer experience. I’m also growing my knowledge of digital marketing and the tools behind online advertising.
Technical supportAds supportDigital marketingCustomer experience
02 / Experience
Learning by
solving real problems.
A growing career built around helping people navigate technology and investigating issues across digital products.
Ads Support
Support customers using an advertising platform, investigate reported issues, troubleshoot product behaviour, and collaborate with internal teams when issues appear to involve product bugs or unfamiliar behaviour. Help identify gaps where support procedures need clarification.
Technical Support
Built experience supporting users with hardware and software concerns, gathering diagnostic context, investigating technical problems, and communicating practical solutions.
03 / What I work with
Skills in progress.
Built through practice.
A mix of customer-facing strengths and technical tools, with room to keep learning and expanding.
01 — SUPPORT
Customer & Ads Support
Issue investigation, customer communication, escalation awareness, troubleshooting, and resolution validation.
02 — TECHNICAL
Technical diagnostics
SQL fundamentals, browser developer tools, API concepts, error investigation, and technical problem-solving.
03 — DIGITAL
Digital advertising
Building knowledge of advertising platforms, conversion tracking, pixels, and the digital marketing ecosystem.
04 — TOOLS
Tools & platforms
Salesforce, Stripe, Notion, Retool, SQL, and Chrome Developer Tools.
05 — COMMUNICATION
Clear communication
Explaining technical topics in approachable language and guiding users through next steps.
06 — COLLABORATION
Product collaboration
Sharing product observations, flagging unfamiliar issues, and helping surface procedure and documentation gaps.
04 / Selected work
Work worth
showing.
This space is ready for practical projects, case studies, and experiments as they take shape.
Case study · Coming soon
Ad troubleshooting walkthrough
A clear, step-by-step breakdown of how to investigate a common advertising or tracking issue.
A future portfolio case study
Learning project · Coming soon
Conversion tracking basics
A practical learning project exploring pixels, events, and how conversion data moves between tools.
A future learning project
Technical project · Coming soon
Support issue analysis
An anonymized example of turning a technical symptom into a structured investigation.
A future technical write-up
Personal project · Coming soon
Digital portfolio experiments
Experiments with web design, digital experiences, and ways to present information clearly.
More work to come
05 / Education
Always learning.
Academic foundations across business, project management, and marketing.
MBA — Finance
Manipal University Jaipur
Graduate Certificate — Project Management
Sheridan College
Graduate Certificate — Marketing Management
Sheridan College
Bachelor of Commerce — Computers
Undergraduate studies in commerce and computing
06 / Get in touch
Have an interesting opportunity or idea?
I’m always open to connecting with people working across technology, digital advertising, and customer experience.